Frequently Asked Questions

  • No appointment necessary! We accept walk-in estimates, so you can stop by at your convenience during business hours.

  • That depends on your insurance company. Some insurers require more than one estimate, while others do not. Check with your insurance provider to confirm their requirements before getting started.

  • It's always helpful to notify your insurance company before visiting us, but it's not required. We're happy to assist you through the process regardless of where you are in the claims journey.

  • Yes! We work with all insurance companies and will communicate directly with your insurer throughout the repair process.

  • Your deductible is paid directly to us, the shop that performed your repairs — not to your insurance company.

  • We have access to a full range of OEM parts. However, the use of OEM parts may need to be negotiated with your insurance company unless your policy includes an OEM parts endorsement.

  • Repair time varies depending on the extent of the damage. Once we assess your vehicle, we'll provide you with an estimated timeline so you know what to expect.

  • Rental car coverage is handled through your insurance company. If your policy includes rental reimbursement, your insurer will coordinate that benefit with you directly.

  • Absolutely. Our experienced technicians use industry-leading color-matching technology to blend your new paint seamlessly with your vehicle's existing finish, restoring it to factory standards.

  • Please wait at least 30 days before washing your vehicle. This allows the new paint to fully cure and ensures the best long-term results.

  • Yes, we proudly offer the PPG Limited Lifetime Paint Performance Guarantee, giving you complete confidence that your vehicle receives a top-quality refinish using state-of-the-art products built for lasting gloss and durability.

    The guarantee covers all areas of your vehicle refinished with specified PPG products for three (3) years and includes protection against:

    • Peeling or delamination of the topcoat or other applied paint layers

    • Cracking or checking

    • Loss of gloss caused by cracking or hazing

    • Paint failures resulting from proven defects in PPG automotive products

    Please note: This guarantee does not cover failures related to pre-existing substrate issues, such as prior finishes or primer not applied by our shop.

Still Have Questions?

Our team is here to help. Give us a call or stop by for a free walk-in estimate. We're happy to answer any questions about your repair.